Template library

Start every WhatsApp message with a proven structure.

Use these message categories as a starting point, then create and submit approved templates from your Watarang workspace.

Welcome & lead follow-up

Reply quickly to new enquiries and guide customers to the next step.

Order updates

Keep customers informed about confirmation, dispatch, delivery and payments.

Appointment reminders

Reduce no-shows with clear service, date and location details.

Campaign offers

Share time-bound offers with a clear call to action and opt-out-respectful targeting.

Payment requests

Send payment links with context, amount and next steps.

Customer support

Set expectations, share resolutions and follow up after an issue is solved.